Effective Date: September 28, 2026

Scout Grocery LLC (“Scout,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, shop with us, communicate with us, or otherwise interact with Scout.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Telephone number

• Mailing or delivery address

• Billing and payment information

• Order and purchase information

• Account or loyalty program information

• Communications you send to us

• Marketing and communication preferences

We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, referring website, and information collected through cookies or similar technologies.

How We Use Your Information

We may use the information we collect to:

• Process and fulfill purchases, pickup orders, delivery orders, or other transactions

• Provide customer service and respond to questions or requests

• Communicate with you regarding orders, products, services, events, promotions, or Scout news

• Operate and improve our website, store, products, and services

• Maintain customer accounts, subscriptions, or loyalty programs

• Prevent fraud and protect the security of our business and customers

• Comply with applicable laws and legal obligations

SMS/Text Messaging

If you provide your mobile telephone number and consent to receive text messages from Scout Grocery LLC, you are consenting to receive SMS or text messages from Scout at the telephone number you provide.

Messages may include customer service communications, order or account information, store updates, product information, promotional messages, special offers, events, or other communications related to Scout.

Message frequency may vary.

Message and data rates may apply.

You may opt out of receiving future text messages at any time by replying STOP to a message from Scout. After opting out, you may receive a final message confirming that you have been unsubscribed.

You may reply HELP for more information or assistance.

Consent to receive SMS messages is not a condition of purchasing any goods or services from Scout.

Mobile opt-in information and consent will not be shared, sold, rented, or otherwise disclosed to third parties or affiliates for their own marketing or promotional purposes.

We may share information with service providers that assist us in delivering and operating our messaging program, but only as necessary to provide those services on our behalf.

Email Communications

If you subscribe to marketing emails from Scout, we may send you information about products, promotions, events, store news, and other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email. You may still receive transactional or service-related communications when necessary.

How We Share Information

Scout does not sell your personal information.

We may disclose personal information to trusted service providers that perform services on our behalf, such as payment processing, website hosting, ecommerce services, order fulfillment, delivery, communications, analytics, and other business operations.

These providers may access personal information only as reasonably necessary to perform services for Scout and are expected to handle that information appropriately.

We may also disclose information when required by law, to respond to lawful government requests, to protect our rights or property, to investigate fraud or security issues, or in connection with a merger, acquisition, financing, sale, or other business transaction involving Scout.

Mobile information, including telephone numbers and SMS consent or opt-in data, will not be shared with third parties or affiliates for marketing or promotional purposes.

Payment Information

Payments may be processed by third-party payment processors. Scout may not directly store complete payment card information. Payment processors handle payment information according to their own privacy and security practices.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site, improve performance, and support marketing or analytics activities.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of our website.

Third-Party Services and Links

Our website may contain links to or integrate with third-party websites and services. Those third parties maintain their own privacy policies and practices, and Scout is not responsible for the privacy practices of websites or services we do not control.

We encourage you to review the privacy policies of third-party services you use.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with legal and accounting obligations, resolve disputes, and enforce agreements.

Your Choices

You may choose not to provide certain personal information, although doing so may prevent you from using certain features or services.

You may:

• Unsubscribe from marketing emails using the unsubscribe link in an email.

• Opt out of SMS messages by replying STOP.

• Request SMS assistance by replying HELP.

• Contact Scout regarding questions about your personal information or communication preferences.

Children's Privacy

Scout's website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information online from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal requirements.

When we make changes, we may update the effective date displayed at the top of this Privacy Policy. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or Scout's privacy practices, please contact us:

Scout Grocery LLC
Milford, Pennsylvania
Phone: 570-865-7367